Frequently Asked Questions

What is a Mobile EMI Locker App?

A Mobile EMI Locker App helps retailers and distributors lock or unlock customer devices remotely until EMI payments are cleared — ensuring on-time recovery and zero defaults.

How does the EMI Locker system work?

When a phone is sold on EMI, it’s linked with an activation key in the app. If the customer misses a payment, the system automatically locks the phone until dues are cleared.

Which apps are included in the EMI Locker ecosystem?

The ecosystem includes Distributor, Retailer, and Customer Apps, along with a secure Super Admin Panel and modern Web Dashboards for complete control.

Is the solution compatible with all Android devices?

Yes, the EMI Locker system works across all major Android brands and OS versions. Compatibility checks are done before deployment.

How long does development take?

Most EMI Locker projects go live within 30–45 days, depending on selected features and required customizations.

Can customers reset their phones if EMI is pending?

No. Once locked, the device cannot be reset, formatted, or flashed until payment is completed, ensuring full EMI recovery control.

Can the EMI Locker work without internet?

Yes, basic functions like lock validation work offline. However, syncing and payment updates need active internet connectivity.

Can we integrate our own payment gateway?

Yes. Devolyt provides API support to connect your preferred UPI, Razorpay, or custom payment gateway for EMI collections.

Does it support multiple branches or locations?

Absolutely. The system supports multi-branch hierarchies so each distributor, retailer, and admin has defined access control.

Is there training provided for new users?

Yes, full onboarding and training are provided for admins, distributors, and retailers before launch.

Do you provide white‑label solutions?

Yes. We provide 100% white‑label EMI Locker apps and admin panels, rebranded with your logo, colors, and business identity.

What technologies power the EMI Locker system?

Our apps are powered by Flutter and Node.js, using MongoDB and secure REST APIs for smooth performance and scalability.

What security measures are included?

We use IMEI binding, device encryption, and encrypted API communications to ensure data protection and zero misuse.

Do you offer post‑launch maintenance?

Yes. Every package includes 1‑year maintenance, updates, and 24/7 support for performance tuning and feature upgrades.

How can I get started?

You can book a demo or WhatsApp our team to explore pricing, custom features, and launch options for your EMI Locker system.

Can this app be customized for my business?

Yes, all EMI Locker apps are custom-built with your logo, brand colors, and required modules for full brand ownership.

What reporting options are available?

Get detailed reports for EMIs, key usage, collections, defaulters, and device history directly inside the admin panel.

Can I host the system on my own server?

Yes, self-hosting is available on your preferred cloud provider or Devolyt-managed hosting with daily backups.

How secure is customer data?

All customer and payment data is encrypted and stored securely in compliance with Indian data protection norms.

Do you help with app publishing on Play Store?

Yes. We handle app deployment, configuration, and Play Store publishing under your developer account.

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